Frequently Asked Questions
Find answers to common questions about our services
What types of training programs does QTI offer?
QTI offers a wide range of training programs including:
- Professional certifications
- Technical training
- Soft skills development
- Corporate training solutions
- Customized training programs
How do I register for a course?
You can register for our courses through multiple channels:
- Online through our website
- By phone at +968 72227286
- Via email at info@qtiom.com
- In person at our training center in Ghala, Muscat
What are the payment options available?
We accept various payment methods including:
- Credit/Debit cards
- Bank transfers
- Cash payments at our office
- Corporate billing arrangements
What is your cancellation policy?
Course Cancellation by Participant
- Cancellations made 5 or more days before the course start date will receive a full refund
- Cancellations made 4-1 days before the course start date will receive a 50% refund
- Cancellations made less than 24 hours before the course start date are not eligible for a refund
- All cancellation requests must be made in writing via email to info@qtiom.com
Course Cancellation by QTI
- QTI reserves the right to cancel or reschedule courses due to insufficient enrollment or unforeseen circumstances
- In case of cancellation by QTI, participants will be notified at least 48 hours before the course start date
- Participants will have the option to transfer to another course or receive a full refund
What is your refund policy?
General Refund Terms
- Refunds will be processed within 7 business days of the cancellation request
- Refunds will be issued to the original payment method used
- Processing fees may be deducted from the refund amount
Non-Refundable Items
- Course materials that have been accessed or downloaded
- Certification exam fees once the exam has been scheduled
- Customized or tailored training programs
Do you offer corporate training solutions?
Yes, we provide customized corporate training solutions tailored to your organization's needs. Our corporate services include:
- On-site training at your location
- Customized course content
- Flexible scheduling
- Volume discounts
- Training needs assessment
What certifications do your trainers hold?
Our trainers are highly qualified professionals with:
- Industry-recognized certifications
- Extensive practical experience
- Regular professional development
- Subject matter expertise
How do I prepare for certification exams?
We provide comprehensive exam preparation support including:
- Study materials and resources
- Practice exams
- One-on-one consultation
- Exam scheduling assistance
What is the class size for training sessions?
We maintain small class sizes to ensure quality learning:
- Maximum 15-20 participants per class
- Optimal trainer-to-student ratio
- Interactive learning environment
- Individual attention and support
Do you provide course materials?
Yes, all our courses include comprehensive materials:
- Course manuals and workbooks
- Digital resources and online access
- Practice exercises and case studies
- Reference materials
What support is available after course completion?
We provide ongoing support to our students:
- Post-training consultation
- Access to online resources
- Alumni network
- Career guidance and support
- Continuing education opportunities
Still have questions?
If you can't find the answer you're looking for, please don't hesitate to contact us.
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