Terms of Use
Please read these terms carefully before using our services
Introduction
Welcome to Quality Training Institute (QTI). By accessing and using our services, you agree to be bound by these Terms of Use. Please read them carefully before proceeding with any course registration or service usage.
Cancellation Policy
Course Cancellation by Participant
- Cancellations made 5 or more days before the course start date will receive a full refund
- Cancellations made 4-1 days before the course start date will receive a 50% refund
- Cancellations made less than 24 hours before the course start date are not eligible for a refund
- All cancellation requests must be made in writing via email to info@qtiom.com
Course Cancellation by QTI
- QTI reserves the right to cancel or reschedule courses due to insufficient enrollment or unforeseen circumstances
- In case of cancellation by QTI, participants will be notified at least 48 hours before the course start date
- Participants will have the option to transfer to another course or receive a full refund
Refund Policy
General Refund Terms
- Refunds will be processed within 7 business days of the cancellation request
- Refunds will be issued to the original payment method used
- Processing fees may be deducted from the refund amount
Non-Refundable Items
- Course materials that have been accessed or downloaded
- Certification exam fees once the exam has been scheduled
- Customized or tailored training programs
Course Registration and Payment
By registering for our courses, you agree to:
- Provide accurate and complete registration information
- Make payment in full before the course start date
- Comply with all course requirements and prerequisites
- Adhere to the course schedule and attendance requirements
Intellectual Property
All course materials, including but not limited to presentations, documents, and videos, are the intellectual property of QTI and are protected by copyright laws. Unauthorized distribution or reproduction is strictly prohibited.
Contact Us
For any questions regarding these terms, please contact us at:
Email: info@qtiom.com
Phone: +968 72227286
Address: Ghala, Muscat, Oman
Updates to Terms
We reserve the right to update these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated terms.